FAQ

We will paint, check everything to make sure everything is working as intended (plumbing, electric, HVAC, etc), and clean entire unit including the carpet.

Yes, we do and they are on-call 24/7 in case of emergencies, and in general will get a non emergency service request completed the same day it was put in.

No, you do not have to be present when the service request is in progress unless you wish.

You can submit a maintanance request either from the home website, the RentCafe app, or if it is an emergency you can call the leasing office directly.

You will have to pay $100 for a lock out after business hours and $50 during business hours.

The fitness center is open 24/7, we have a swimming pool, onsite laundry facility, a dog park, a playground, BBQ/Picnic area, a lake view, free Wi-Fi in the leasing office, onsite maintenance & office manager, and Spanish speaking staff.

Yes, there is parking available however we do not have garages.

Pool hours are Monday-Sunday from 10:00 AM until 8:00PM when the pool is open generally between Memorial Day and Labor Day.

Yes, we are pet friendly, however we do have some breed restrictions. Please call the leasing office for additional information.

The apartments come with a stove, a dishwasher, a refrigerator, (washer & dryer only in select units).

No, we do not offer furnished apartments however our sister property, Pickwick Farms has furnished units located in Indianapolis.

Between 2-4 business days, depending on how quickly we can get all the required information.

You can pay online through the website, text messages & auto payment with debit card, credit card or bank account, in the leasing office, and with debit/credit & money orders/personal checks. We do not accept cash.

Yes, you can have either your own insurance policy with a liability coverage of at least $100,000 or you can choose to have our insurance which is $15/month but it only covers the building and none of your personal possesions.

Our internet and cable providers in the area are Comcast/Xfinity and Frontier.

Buyout options available, contact the office for more information.

By either calling Duke Energy at 1800-521-2232 or online at duke-energy.com.

No utilities are included in the rent, but we do take care of the trash removal.

Residents pay for water/sewer and electric.

No, the minimum term we offer is six months.

No, there is no public transportation available nearby.

We are located in the Westfield Washington School District.

Take HW31, take Exit 131 onto E 161st St, then take a left onto South Union St and keep going until you see the complex.