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FAQ
Need more information about our Westfield, Indiana community? Look no further than our frequently asked questions, conveniently answered for you here. Additionally, our helpful Hamilton Square team is ready to answer anything else you may want to know. Contact us today!
Maintenance
Our team inspects your apartment to ensure it is well-maintained. Additionally, we schedule the apartment to be professionally cleaned from the previous resident. Should something have been missed, we ask residents to immediately contact our office to resolve the issue.
Yes, we have on-site maintenance during office hours and 24-hour emergency maintenance.
Residents may either submit a service request at any time using their online portal or contact our office to create a service request on their behalf. For emergencies, contact the office.
No, you do not need to be present for our service technician to perform work. Our team will provide notification of being in your apartment. If you would like to be present, please make sure you notify us.
During office hours please contact the office if locked out of your apartment. After hours, please contact emergency maintenance. A lockout fee will be assessed.
Amenities
Yes, we offer free surface lot parking to our residents.
Our community is host to a wide range of amenities residents may enjoy such as a 24/7 fitness center, swimming pool, on-site laundry facilities, dog park, playground, BBQ/Picnic area, lake access, clubhouse, and valet trash.
Our pool is open from Memorial Day - Labor Day, and the hours are from 10 AM - 8 PM.
Yes, our community is pet friendly and has pet cleanup stations throughout the property for resident use. We love to see our furry residents!
Our community provides a complete appliance package, including: refrigerator, stove, dishwasher, and garbage disposal (washer/dryer in select units).
No, our community does not offer furnished apartments.
Admin
Our team strives to approve applications within 48-72 hours upon submission of a completed application.
No, the minimum term we offer is six months.
We require 2.5x the monthly rental amount.
Yes, the co-signer's income would need to be at least 5x the rental rate to qualify. Other qualifications must be met as well.
No, you must be at least 18 years old to be considered as a leaseholder.
Yes, we require all residents to provide proof of renter's insurance upon move-in.
Our community supports Comcast/Xfinity for our internet and cable services.
Utilities are not included in the rental amount.
Utilities can be set up by calling Duke Energy at 800-521-2232 or by visiting their website.
You may pay rent online through your portal with debit, credit, checking or savings account. You may also pay by check or certified funds in the office.
Yes, a resident may end their lease early if needed, but an early termination fee outline in the lease agreement would be owed along with a 60-day intent to vacate notice.
No, the pet fee does not cover any damages at move out. This is a fee rather than a deposit.
Location/Directions
No, there is no public transportation available nearby.
We are located in the Westfield Washington School (WWS) District. Click here to visit their website.
Residents of our community attend Carey Ridge Elementary School, Westfield Intermediate School, Westfield Middle School, and Westfield High School.
Take HW31, take Exit 131 onto E 161st St, then take a left onto South Union St and keep going until you see the complex.
Didn't find an answer?
Our team is always ready to answer your questions.